Terms and conditions
In the period between June the 8th and September the 7th, 2019, the day of arrivals and departures are on Saturday and you can book stays of one week, two or three etc. During this period we do not provide any special offers. For the other periods we are planning interesting promotions and events.
The price includes (except for promotions where specified): rental of mobile home; people up to 6 (4 for VIPs); Parking for a car beside the terrace (second cars or large vehicles are to be left in the parking lot at the entrance of the campsite); conditioned air; final cleaning; use of resort facilities (beach, swimming pools, etc.) as for all guests of Union Lido; VAT.
The price does NOT include: a refundable breakages of Euro 100,00 to be paid cash to TOPCAMP staff at check-in, which will be refunded upon final check on departure; Tourist tax, about Euro 0.60 per night per person to be paid at the campsite office at the end of the holiday (www.impostasoggiornoct.it); linens for beds, towels, high chairs and cots, which can be hired through the resort’s laundry. Supplement of Euro 30,00 for stays of 1 or 2 nights.
Once we receive your booking request, we will send our reservation form to fill in and ask you to pay a 15% deposit of the total holiday (from a base of Euro 100,00) by bank transfer, to secure your reservation when you book more than 2 months before the arrival day, otherwise the total amount. The payment implies acceptance of the general terms and conditions. The balance will be required, anyway, 60 days before your arrival date. In case of cancellation up to 60 days before date of arrival, the deposit will be refunded. If the final payment does not arrive within 30 days from the due date, the reservation will be automatically cancelled.
Reservations have to be made directly by the guests who will be staying in the accommodation. The reservation will only become binding once a deposit for an amount established by TOPCAMP has been paid and written confirmation has been sent.
TOPCAMP reserves the right to assign the mobile homes as occasion may require.
The reservation may not be transferred to a third party without the authorization of TOPCAMP.
Subsequent requests for changes, such as extensions or reductions to the length of the stay, will cause an official cancellation of the original reservation. If the new period is available, a new reservation will be made. Reservations and/or reservation date changes are accepted but they have to be made up to 2 months prior to the arrival date, according to availability.
The full amount has to be paid for the entire period reserved even in the event of late arrival or early departure.
If the reserved mobile home is not occupied within 3 days of the expected arrival date, TOPCAMP reserves the right to give it to another guest.
Guests are responsible for any damage to the accommodation and furnishings caused by carelessness.
Payment can be made in cash (the amount admissible by law) or with bank transfer.
Terms of cancellation
– Up to 60 days before date of arrival, the deposit will be refunded;
– From 59 to 30 days before date of arrival, the deposit will be withheld;
– From 29 to 8 days before date of arrival, 50% of total value of stay will be withheld;
– within 7 days before date of arrival, 80% of total value of stay will be withheld;
– no show, 100% of total value of stay will be withheld.
In case you decide for a cancellation (we only accept a written notification), please send us your bank details. Our reservations department will provide to give you back the deposit, if due. All the bank charges will be paid by the customer.
The reservation of a TOPCAMP mobile home also means both to accept and to respect the internal regulations of Union Lido in their entirety. To respect at any time the possible Management’s decision to remove any guests who are breaking the rules of the resort, without refunds; to respect the campsite personnel and facilities, otherwise TOPCAMP will reserve the right to remove any guests as penalty; do not bring dogs or other pets into the campsite.
TOPCAMP is in charge of everything connected to mobile homes. The responsibility for the whole resort area rests with Union Lido.
We recommend that you take out an insurance policy with a company of your choice beforehand, in case you have to cancel your booking. TOPCAMP will decline all responsibility both for theft, accidents or damage to property or people, and for damage caused by storms, falling trees, hail, branches or pine cones, illness (included that of plants), epidemics, fire, force majeure, etc. Guests are advised to take out insurance covering both their equipment and campsite risks.
The check-in at TOPCAMP is from 4:00 pm to 8:00 pm the day of arrival. Guest arriving after this hours must advise TOPCAMP. The entrance at the resort is possible from 10:00 am according to Union Lido needs. During the check-in a deposit of Euro 100,00 will be required. It will be given back the day of your departure, after a general final control. The delivery of the accommodation unit is within 8:00 pm.
The check-out is from 8:00 am to 10:00 am, of the day of departure. There will be a previous control of the accommodation unit. If a guest wishes to leave early than the fixed times, he has to make an appointment for the final control respecting the personnel working hours. After the check-out, the stay in the resort is possible till 10:00 am. To ensure maximum night-time quiet, nobody is allowed to depart at night between 8:00 pm and 7:00 am. Exceptions are evaluated only for those who have to take the plane.